The Hub for Disease-Specific Clinical Information

NCCN Privacy Statement

The National Comprehensive Cancer Network®, Inc., (NCCN®) is issuing this privacy statement to keep our valued users informed of activities in place to ensure their privacy. This privacy statement covers the site If users have questions or concerns regarding this statement, they should contact Joseph Junod, Director, Information Technology, by E-mail or telephone (215.690.0242).

Information Collection

NCCN is the sole owner of the information collected on NCCN collects information from our users at several different points on this website.


"Cookies" are small pieces of information stored by a browser on a computer's hard drive. Cookies are only read by the server that placed them, and are unable to do such things as run programs on your computer, plant viruses, or harvest your personal information. The use of cookies is very common on the Internet.

NO personal information is gathered or stored in the cookies placed by the NCCN website. NO personal information is gathered through the use of these cookies. NCCN uses cookies mainly to understand website usage and traffic statistics. NCCN uses NetTracker to analyze traffic to this website so we can understand our visitors' needs and continually improve this site for them. NetTracker collects only anonymous, aggregate statistics.

Most web browsers automatically accept cookies. By changing the options on a web browser or using certain software programs, users can control how and whether cookies will be accepted by a browser. Please note that it is possible to block cookie activity from certain websites while permitting cookies from trusted sites.

Information Use

Log Files

Like most website servers, NCCN's uses log files. These include Internet protocol (IP) addresses, browser type, Internet service provider (ISP), referring/exit pages, platform type, date/time stamp, and user activity within this website to analyze trends, administer the site, track users' movement in the aggregate, and gather broad demographic information for aggregate use. IP addresses, etc. are not linked to personally identifiable information. NCCN uses a tracking utility called NetTracker that uses log files to analyze user movement.

Communications from the Site

Special Offers and Updates

Registered NCCN visitors will occasionally receive information on new or updated NCCN programs, services, or resources. Opting in means users have asked to be contacted about NCCN programs, services, and resources. Users may opt-out via e-mail or by updating their profile. Users may unsubscribe at any time by contacting us.


Legal Disclaimer

Though NCCN makes every effort to preserve user privacy, NCCN may need to disclose personal information when required by law wherein NCCN has a good-faith belief that such action is necessary to comply with a current judicial proceeding, a court order, or legal process served on our website.

Aggregate Information (non-personally identifiable)

NCCN shares aggregated demographic information with our partners and advertisers. For example, NCCN may describe the number of users by geography or medical specialty. This is not linked to any personally identifiable information.

Third Party Intermediaries

NCCN uses an outside fulfillment company to process and ship orders for NCCN products; an e-mail broadcast company to send e-mail announcements about NCCN events and resources; a web hosting company to provide online access to NCCN presentations; an on-line survey vendor to periodically survey groups of NCCN users; and a credit card processing company to bill users for registration. These companies do not retain share, store, or use personally identifiable information for any secondary purposes. Registration for NCCN's educational events consists of a link to a site hosted by CVENT; to view this privacy policy statement, go to Registration for NCCN interactive learning consists of links to sites hosted by Clinical Care Options and ReachMD; to view these privacy statements, go to or Registration to order NCCN resources online consists of a link to a site hosted by Nice Lines Direct Mail; to view this privacy statement, go to . Registration to access NCCN surveys is hosted on a site by Survey Monkey; to view this privacy statement, go to


This website contains links to other sites. Please be aware that the National Comprehensive Cancer Network, Inc. is not responsible for the privacy practices of such other sites. NCCN encourages users to be aware when they leave the NCCN site and to read the privacy statements of each and every website that collects personally identifiable information. This privacy statement applies solely to information collected by this website.


This website takes every precaution to protect our users' information. When users submit sensitive information via the web site, their information is protected both on-line and off-line.

When NCCN's registration forms ask users to enter sensitive information, that information is encrypted and is protected with the industry-standard encryption software - Secure Sockets Layer (SSL). While on a secure page, such as a registration form, the lock icon on the bottom of Web browsers such as Microsoft Internet Explorer becomes locked, as opposed to un-locked, or open, when users are just "surfing."

While NCCN uses SSL encryption to protect sensitive information on-line, NCCN also does everything in its power to protect user information off-line. All of our users' information, not just the sensitive information mentioned above, is restricted. Only employees who need the information to perform a specific job (for example, a billing clerk or a customer service representative) are granted access to personally identifiable information. The servers that store personally identifiable information are in a secure, locked environment.

If users have any questions about the security of, please contact us.

Supplementation of Information

For this website to properly fulfill its obligation to users, it is necessary for NCCN to supplement the information we receive with information from third party sources.

Notification of Changes

If NCCN decides to change its privacy policy, NCCN will post those changes to this privacy statement, the homepage, and other places deemed appropriate so our users are always aware of what information NCCN collects, how it is used, and under what circumstances, if any, NCCN discloses it. NCCN will use information in accordance with the privacy policy under which the information was collected.

If, however, NCCN is going to use users' personally identifiable information in a manner different from that stated at the time of collection, NCCN will notify users via e-mail. Users will have a choice as to whether or not NCCN uses their information in this different manner. However, if users have opted out of all communication with the site, or deleted/deactivated their account, they will not be contacted, nor will their personal information be used in this new manner. In addition, if NCCN makes any material changes in its privacy practices that do not affect user information already stored in our database, NCCN will post a prominent notice on its website notifying users of the change. In some cases where NCCN posts a notice we will also e-mail users, who have opted to receive communications from us, notifying them of the changes in our privacy practices.

Contact Information

If users have any questions or suggestions regarding our privacy policy, please contact us .